Customer Service

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For questions regarding coverage, billing and payments please click the button above to start a live chat session with a customer service department representative.


Hours of operation are from 9:00am to 5:00pm Eastern Time, Monday - Friday

 

REASONS TO ACCEPT SOUTHERN FIDELITY'S
ASSUMPTION OFFER

  1. ASSESSMENTS
    • Citizens has the right to charge their policyholders additional fees to pay for claims if they run out of money. We do not.
    • Refer policyholders and agents to https://www.citizensfla.com/about/CitizensAssessments.cfm
  2. COVERAGE
    • Our policy forms provide expanded coverages versus Citizens.
    • Citizens has publicly announced that it plans to further reduce coverage to its customers to encourage customers to seek other options.
    • Click here to view the coverage comparison.
  3. WE WANT YOUR POLICY, WE SELECTED YOU!
    • Of the nearly 1 million policies in Citizens, we picked yours.
  4. RATES
    • Please call customer service, 866-874-7342 for rate information in your area. Or enter your policy number in the box below to view the rate: