Customer Service

Click for Live Chat Help

For questions regarding coverage, billing and payments please click the button above to start a live chat session with a customer service department representative.

Hours of operation are from 9:00am to 5:00pm Eastern Time, Monday - Friday


Insurance Products and Tools

Product Information

Southern Fidelity is committed to providing its Agents with the necessary tools to help Florida homeowners meet their property insurance needs. SFIC offers a variety of policies and endorsements to help Florida families secure their home investment.


SFIC provides each customer with the following:
  • Full comprehensive coverage
  • Claims service 24 hours a day
  • Professional agency force throughout Florida
  • Top of the line customer service: 1-866-874-SFIC(7342)
  • One of Florida's top Catastrophe Teams


Homeowners Policies *

  • HO 3 Form
  • HO 2 Form
  • HO 4 Form
  • HO 6 Form


    Dwelling Fire Policies *  
  • DP 1 Form
  • DP 3 Form


Southern Fidelity will also offer the latest in technology to increase efficiency and decrease the time spent servicing policies. From email delivery of policy print to on-line access to account information and web-based endorsement requests, Agencies can expect to enjoy a level of service not previously seen in the industry.

Southern Fidelity Managing Agency is also proud to provide flood insurance through the National Flood Insurance Program, with competitive commissions and ease-of-use systems provided by National Flood Services, Inc.

Click links below to download Southern Fidelity's Product Brochures

SFIC - Florida

SFIC - Louisiana

SFIC - South Carolina


*All products may not be available in your area please contact your local agent or click on the live chat link with any questions