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Customer Service

Click for Live Chat Help

For questions regarding coverage, billing and payments please click the button above to start a live chat session with a customer service department representative.

Hours of operation are from 8:30am to 5:00pm Eastern Time, Monday - Friday


Make a Payment Online

Click on Your Company To Make A Payment


Southern Fidelity Insurance has teamed up with Intuition Systems to provide you with the ability to securely pay your bill online. Just click on the logo found on your payment envelope and you will be connected to our partner's web site, Web Box Payments. If you have any questions or concerns, please give us a call or chat with us by clicking on the chat link.